Got questions? We've got answers.
Here are the top 10 questions we get asked regularly. If you have a question that you don’t see listed below, please contact us and we’ll be happy to help!
How can a marketing company help my business?
We help your business connect with the right customers at the right time. Whether that means launching a new website, creating social content that converts, building a brand that people remember, or refining your email strategy—Radar is here to help you grow smarter, not just louder.
How often should I update my website?
If your website is more than 3 years old, it’s probably time for a refresh—especially with the rise of mobile-first indexing, accessibility standards, and AI-enhanced search like Google’s SGE. We can help you assess what’s working and what needs improvement.
How long does it take to design & build a website?
Most of our websites take 6–12 weeks from kickoff to launch. Smaller sites can be quicker; larger or custom builds may take longer. We keep things moving with clear communication and a streamlined process built over 20+ years.
Can you provide web support if our site isn't hosted with you?
It depends. We currently have a few customers who we do this for, but it is not our preferred arrangement. We partner with one of the leading hosting providers in the world, and we work closely with their customer service team and know what to expect from them. If you are interested in our web support but your website is hosted with another company, please give us a call and we will be happy to discuss your situation and our web support options that might be available to you.
When is a good time to think about rebranding?
If your branding no longer reflects who you are, attracts the wrong audience, or just feels outdated, it might be time. We can help you decide whether a simple refresh or a full rebrand makes sense—and guide you through the process either way.
What is your philosophy on marketing?
We believe in results-driven creativity. That means every campaign, website, or brand we build is grounded in strategy—and designed to resonate with real people. No fluff. Just thoughtful, authentic marketing that works.arketing that is authentic, honest, and a genuine reflection of your brand.
What sets Radar apart from other marketing companies?
We’re small by design, so we can move quickly, think big, and give every client our full attention. With decades of experience, a deep bench of creative talent, and a reputation for being refreshingly easy to work with, we’re proud to be the agency our clients trust for the long haul.
How do you approach AI in marketing?
Thoughtfully. We use AI tools to enhance—not replace—human creativity. From SEO optimization to content ideas and automation, we blend tech and intuition to get better results, faster.
Do you offer consulting or strategy-only services?
Yes. We offer one-time consulting, ongoing strategic partnerships, and even in-depth audits for websites, brand positioning, or digital marketing efforts. If you’re not sure where to start, we’ll help you find the right path.
Can I have the source files for the work you've done?
We’re happy to provide final deliverables—such as print-ready PDFs or optimized web files—upon request. If you need access to original working or source files (like layered design files or editable templates), we ask that this be discussed and agreed upon before the project begins. Because our creative work is tailored and proprietary, we do not include source files as a standard part of every project. If you’re looking for a marketing partner who values clarity and collaboration, we’re here to help set expectations from day one.
I have a small business—can I still afford to work with Radar?
Absolutely. We tailor our services to fit your needs and budget, and we’re happy to suggest phased approaches that allow for growth over time. We’re here to build long-term relationships, not just one-off projects.